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Uncover Essentials Skincare Kit
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We want you to love what you buy from us. but we get it - sometimes it just doesn't work out. Whether you didn't like it or it didn't work as expected, we'll try to make it right. If you'd like to make an exchange or return, we're here and happy to help!
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
You can return your product for store credit or exchange for a different product.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, unwashed, odor-free, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Team@studioconcierge.ng. Please note that returns will need to be sent to the following address: 8a Ologun Agbaje street, off Adeola Odeku, Victoria Island, Lagos.
If you would like a pick up and delivery, our team will share delivery fees with you.
You can always contact us for any return question at Team@studioconcierge.ng +234 813 572 7283
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable items
Once a product has been altered or customised for you, sale is final and cannot be returned or exchanged. Discounted items are final and cannot be returned or exchanged.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
We do not offer price adjustments. The price shown on the website at the time of purchase is the final purchase price, no exceptions. If the price of an item has changed since you purchased that item(s), the new prices are not able to be transferred to any previous orders.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Skincare can be overwhelming and hard to know where to begin. Cleansing, moisturising, and SPF form the basis of any routine and this kit is your starting point!
Uncover healthier, glowing skin in just 3 simple steps:
Step 1:Cleanse – Green Tea Revitalising Cleanser
Deeply cleanses the skin and unclogs pores removing any additional impurities and excess oil without stripping moisture. Powered by soothing and antioxidant properties, this cleanser minimises the appearance of pores and reduces inflammation for a clearer complexion. Use an adequate amount on dampened skin either AM, PM or both then rinse thoroughly with lukewarm water.
Step 2 :Moisturise- Argan Hydrating Moisturiser
Lightweight, non-pore clogging and, hydrating moisturiser. Powered by active ingredients, brightening properties and antioxidant benefits to protect the skin barrier while brightening and nourishing dull skin. Use generously twice daily after cleansing. Follow with Uncover’s SPF 50+ Aloe Invisible Sunscreen in the AM for best results.
Step 3: Protect – Aloe Invisible Sunscreen
SPF 50+ sunscreen infused with Hyaluronic Acid and African Aloe Vera Benefits: Protects skin from harmful UVA & UVB rays, prevents sun damage, premature skin ageing and dark spots, while keeping skin hydrated, moisturised, and cool. No white cast and lightweight perfect for daily use. Apply generously all over your face and neck 15 minutes before sun exposure. Reapply every 2 hours.